24/7 IT SUPPORT & HELP DESK SERVICES

Scalable & Effective Solutions to Sustain a Secure IT Network for Your Business

We are dedicated to streamlining your systems and processes and to make them more responsive and efficient. Our 24/7/365 IT support and help desk services eliminate IT hassles in your organization and directly contribute to increased employee productivity.

What Discovernet’s Help Desk Services Do?

Ticket Tracking

You can track your tickets and measure help desk’s performance. We make sure that every ticket is prioritized and closely monitored.

Cross Trained Staff

Our cross trained staff have technical expertise to identify the exact bottlenecks and help our customers to make informed decisions.

Customer Support

Our support staff regularly follows up with our customers and extend capabilities by understanding the service level requirements.

Comprehensive Support Services to Take Care of Recurring IT Issues

At Discovernet, our managed support services cover a broad spectrum of common help desk duties, letting you focus on your business goals. Our full-spectrum IT Support Services cover all your IT needs including –

Resetting password and access control
Employee profile creation
Acquiring and licensing software
Hardware procurement and management,
Managing your print services,
Network Assessment and Monitoring
Comprehensive cybersecurity

End User Support

Software and Licensing

Managed Hardware and Print

Networks and Security

Partner with Discovernet

If you’re looking for an IT support provider in the Greater Toronto Area which eliminates unnecessary delays, downtimes and IT costs, we have you covered. Contact Discovernet today for a Free Consultation!